Getting help – Enterasys Networks SNS-TAG-LPA User Manual
Page 18
xvi About This Guide
Getting Help
For additional support related to the product or this document, contact Enterasys Networks using
one of the following methods:
Before contacting Enterasys Networks for technical support, have the following information
ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (for example, changing
mode switches or rebooting the unit)
•
The serial and revision numbers of all involved Enterasys Networks products in the network
•
A description of your network environment (such as layout, cable type, other relevant
environmental information)
•
Network load and frame size at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•
Any previous Return Material Authorization (RMA) numbers
Electrical Hazard: Warns against an action that could result in personal injury or
death due to an electrical hazard.
Riesgo de electrocución: Advierte contra una acción que pudiera resultar en lesión
corporal o la muerte debido a un riesgo eléctrico.
Elektrische Spannung: Warnung vor sämtlichen Handlungen, die zu Verletzung
von Personen oder Todesfällen – hervorgerufen durch elektrische Spannung –
führen können!
Warning: Warns against an action that could result in personal injury or death.
Advertencia: Advierte contra una acción que pudiera resultar en lesión corporal o la
muerte.
Warnung: Warnung vor Handlungen, die zu Verletzung von Personen oder gar
Todesfällen führen können!
World Wide Web
vices/support/
Phone
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail
To expedite your message, type [N-Series] in the subject line.
To send comments concerning this document to the Technical Publications Department:
Please include the document Part Number in your email message.