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Software problems, Printer problems – Epson Equity II User Manual

Page 54

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Software Problems

If you have trouble with a software program, check the following list

of problems and solutions:

1. The software program does not start. Check

that

you are following

the correct procedure for your operating

system.

Make sure you

insert the system diskette in drive A (the top drive).

2. An application routine does

not

work. Refer to the software manual

and complete the routine according to the instructions. If this does

not work, reset

the

computer as described in Chapter 2 under “Reset-

ting the Computer.” Reload the program and try the routine again.

To operate properly, some programs require certain DIP switch set-

tings. Be sure

the

DIP switches on the main unit match your monitor

type, number of floppy disk drives, and other system characteristics

(see “Setting the DIP Switches” in Chapter 1). Before you change

the

current settings, turn off the computer. When you turn on the com-

puter again, the new settings take effect.

Printer Problems

Your printer manual describes methods to solve most printer prob-

lems. If your printer does not work correctly right after you install it,

make sure the printer has power and connects to the computer properly.

The printer manual tells you how to connect your printer.

If you

have a

printer connected to the parallel port on the back

panel, be sure to set DIP switch

l-4

on

the main unit. If you have a

printer connected to

the

built-in serial port, turn off switch 2-8 to enable

this port and set switch 2-7 properly. See “Setting the DIP Switches” in

Chapter 1.

If you have a serial printer, or if you

have

problems with paper feed-

ing, check the printer manual for

the

printer’s DIP switch settings. The

DIP

switches on a

printer help it communicate properly with the com-

puter.