Software problems, Printer problems – Epson Equity II User Manual
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Software Problems
If you have trouble with a software program, check the following list
of problems and solutions:
1. The software program does not start. Check
that
you are following
the correct procedure for your operating
system.
Make sure you
insert the system diskette in drive A (the top drive).
2. An application routine does
not
work. Refer to the software manual
and complete the routine according to the instructions. If this does
not work, reset
the
computer as described in Chapter 2 under “Reset-
ting the Computer.” Reload the program and try the routine again.
To operate properly, some programs require certain DIP switch set-
tings. Be sure
the
DIP switches on the main unit match your monitor
type, number of floppy disk drives, and other system characteristics
(see “Setting the DIP Switches” in Chapter 1). Before you change
the
current settings, turn off the computer. When you turn on the com-
puter again, the new settings take effect.
Printer Problems
Your printer manual describes methods to solve most printer prob-
lems. If your printer does not work correctly right after you install it,
make sure the printer has power and connects to the computer properly.
The printer manual tells you how to connect your printer.
If you
have a
printer connected to the parallel port on the back
panel, be sure to set DIP switch
l-4
on
the main unit. If you have a
printer connected to
the
built-in serial port, turn off switch 2-8 to enable
this port and set switch 2-7 properly. See “Setting the DIP Switches” in
Chapter 1.
If you have a serial printer, or if you
have
problems with paper feed-
ing, check the printer manual for
the
printer’s DIP switch settings. The
DIP
switches on a
printer help it communicate properly with the com-
puter.