Ericsson LBI-39076B User Manual

Page 54

LBI-39076B

TROUBLESHOOTING

Table 9 (Cont.) - Troubleshooting Symptoms

SYMPTOM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

Billing data does not contain the correct
ID and channel information.

Application Software in Site Controller
computer does not support the ELI
option.

Replace the present Application
Software PROMs with PROMs marked
344A3265Gx, where x=5 or higher.

Personality in the Site Controller
computer does not specify the ELI
option.

Replace the present Personality PROMs
with PROMs that specify the ELI
option.

LIC Alarm with all RIC Alarms

Crossed 19B803826P1 and P2 data

cables between Master GTI and Site
Controller computer.

Swap connections at either the Master
GTI end or the Site Controller computer
end.

Bad GTI Interface card.

Replace GTI Interface card.

Bad Master GTI unit.

Replace Master GTI unit.

LIC Alarm with no RIC Alarms

Bad 19B803826P2 data cable between

the Master GTI and Port 31 on the Site
Controller computer.

Replace 19B803826P2 data cable.

Bad connection to 19B803826P2 data
cable between the Master GTI and Port
31 on the Site Controller computer.

Re-seat cable connector on equipment
connector.

All RIC Alarms

Bad 19B803826P1 data cable between

the Master GTI and Port 30 on the Site
Controller computer.

Replace 19B803826P1 data cable.

Bad connection to 19B803826P1 data
cable between the Master GTI and Port
30 on the Site Controller computer.

Re-seat cable connector on equipment
connector.

Adjacent RIC Alarms on highest
equipped channel numbers

Bad connection to 19B803828P1 or P2
bus cable between the group of adjacent
GTI units and the GTI unit for the next
lower channel.

Re-seat the connectors at both ends of
the bus cable between the group of
adjacent GTI units and the GTI unit for
the next lower channel.

Bad 19B803828P1 or P2 bus cable
between the group of adjacent GTI
units and the GTI unit for the next
lower channel.

Replace the bus cable between the
group of adjacent GTI units and the
GTI unit for the next lower channel.

Bad stackable connector on the
19B803828P1 or P2 bus cable between
the GTI unit for the next lower channel
and the GTI unit for the 2nd lower
channel.

Replace the bus cable between the GTI
unit for the next lower channel and the
GTI unit for the 2nd lower channel.

Single RIC Alarm

Bad 19B803828P1 or P2 bus cable

connection to a single GTI unit.

Re-seat the connector on the bus cable
that connects directly to the single GTI
unit.

Bad 19B803828P1 or P2 bus cable
connector attached to a single GTI unit.

Replace the bus cable that connects
directly to the single GTI unit.

Bad single GTI unit.

Replace the single GTI unit.