SMA USB-Service-Interface - Manual (Page 62)

12 Contact SMA Solar Technology AG
62 USBPBS-IXX103813 Installation Guide
12 Contact
If you have technical problems concerning our products, contact the SMA Serviceline. We require the
following information in order to provide you with the necessary assistance:
• Type and serial number of the inverter
• Communication interface serial number
• Type and serial number or version of the communication device (e.g., Sunny Beam,
Sunny Explorer).
• Detailed description of the problem
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Serviceline
Inverters:
+49 561 9522 1499
Communication: +49 561 9522 2499
Fax:
+49 561 9522 4699
E-Mail: [email protected]