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Grass Valley M-Series iVDR Service Manual User Manual

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6 July 2004

M-Series Service Manual

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Contents

Finding Information

........................................................................................... 5

About this manual.................................................................................................... 5
Getting more information ......................................................................................... 7
Grass Valley Product Support ................................................................................. 8

Safety Summaries

.............................................................................................. 9

Chapter 1

Product Description

Overview description ............................................................................................... 15
Functional description ............................................................................................. 16
System description .................................................................................................. 17

Application System ............................................................................................. 18
Real Time System .............................................................................................. 18
Board map .......................................................................................................... 19
Current optional boards ...................................................................................... 19

Media control and processing ................................................................................. 20

iVDR services ..................................................................................................... 22

FRU functional descriptions .................................................................................... 23

Base chassis ...................................................................................................... 23
Front Panel and cable ........................................................................................ 23
Media drives ....................................................................................................... 24
Floppy, CD, DVD drives ..................................................................................... 25
Power Supply ..................................................................................................... 25
Fan module......................................................................................................... 25

Chapter 2

Troubleshooting problems

Video problems ....................................................................................................... 28
Audio problems ....................................................................................................... 29
Timecode problems ................................................................................................. 30
Operational problems .............................................................................................. 31
System problems..................................................................................................... 32
Storage problems .................................................................................................... 33

Media File System problems .............................................................................. 33
Media disk problems........................................................................................... 34
Checking the storage system ............................................................................. 36

Network, transfer, and streaming problems ............................................................ 37
Thermal problems ................................................................................................... 39
Floppy, DVD, CD drive problems ............................................................................ 39
Power supply problems ........................................................................................... 40
Front Panel problems .............................................................................................. 40
Start up problems .................................................................................................... 43

Motherboard/BIOS startup.................................................................................. 43
Windows startup ................................................................................................. 43
No VGA monitor output ...................................................................................... 43
AppCenter startup .............................................................................................. 44

Chapter 3

Service Procedures

Cleaning the Front Panel touch screen ................................................................... 45
Backing up the iVDR ............................................................................................... 45
Replacing an iVDR .................................................................................................. 46

Replacing an iVDR with saved media ................................................................ 46
Replacing an iVDR without saved media ........................................................... 49

Replacing a media disk drive .................................................................................. 49
Using the software recovery disk image.................................................................. 50

Creating the software recovery disk image ........................................................ 50