Ensemble Designs BrightEye Mitto Scan Converters - Manual (Page 60)

BrightEye Mitto Family - Page 60
Mitto Family of Scan Converters User Guide
www.ensembledesigns.com
Software Updating
Software upgrades for BrightEyes are available free at either of the following links:
www.ensembledesigns.com/support/brighteye-support/
www.brighteyemitto.com
Use BrightEye Mac or PC software to install the software update into your BrightEye.
Warranty
This module is covered by a five-year limited warranty, as stated in the main Preface of this manual. If
you require service (under warranty or not), please contact Ensemble Designs and ask for customer
service before you return the unit. This will allow the service technician an opportunity to provide any
other suggestions for identifying the problem and to recommend possible solutions.
Factory Service
If you return equipment for repair, please get a Return Material Authorization Number (RMA) from the
factory first.
Ship the product and a written description of the problem to:
Ensemble Designs, Inc.
Attention: Customer Service RMA #####
870 Gold Flat Rd.
Nevada City, CA 95959 USA
tel +1 530.478.1830
fax +1 530.478.1832
[email protected]
www.ensembledesigns.com
Be sure to put your RMA number on the outside of the box.