17 forwarding a call, 18 using voice mail – MOCET IP3072 User Manual
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MOCET IP3072 Smart Office IP Desk Phone User Guide
To do Semi-Attended transfer:
1. During an active call, press “NewCall” soft-key to call another party.
2. When you hear the ring-back tone, press the Transfer (
) hot key.
3.16.3 Attended Transfer
To do Attendant transfer:
1. During an active call, press “NewCall” soft-key to call another party.
2. Wait for the other party to answer the call.
3. Press
the
Transfer (
) hot key.
Note: sometimes, you may place more than 2 calls on your phone, when you press
Transfer (
) hot key, phone will show a call list to let you select a call to finish the
transfer operation.
3.17 Forwarding a Call
You can configure your phone to forward your incoming call to another party, which is
sometimes called as static forwarding. You can also dynamically forward calls while your
phone is ringing.
There are three types of static forwarding:
Unconditional
No
answer
Busy
For more information on how to setup static call forwarding, please contact your
administrator or Service Provider support center.
To use dynamic forwarding:
1. When the phone rings with an incoming call, press the “Diversion” soft-key.
2. Enter a number to forward the incoming call to.
3. Press
“Dial” soft-key to forward the call.
3.18 Using Voice Mail