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Chapter 3. customer maintenance procedures, Preventive maintenance, Problem isolation procedure – Visara 1199 TWA Mux User Manual

Page 17: Chapter 3. customer maintenance procedures -1

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Chapter 3: Customer Maintenance Procedures

707026-001

Chapter 3. Customer Maintenance

Procedures

This chapter provides instructions for preventive maintenance and determining whether
problems encountered are due to the 1199-T32/64 Multiplexer or to an attached unit.
Instructions for service calls and unit return are also provided.

Preventive Maintenance

Preventive maintenance for the 1199 Multiplexer is limited to keeping the unit clean and
dust-free. All ventilation ports must be kept free of dirt and dust. This product is a non
customer serviceable device. This product should only be serviced by an authorized
service provider.

Problem Isolation Procedure

The following describes procedures in isolating functional problems to the 1199-T32/64
Multiplexer:

1.

The 1199-T32/64 must be connected to the MCC II Port 0 of a communications
server via coaxial cable. If it is connected to any other port, the 1199-T32/64 will be
inactive.

2.

For 1199-T32/64 support, the MCC II in the server must be configured for 32-port
multiplexer support.