Made in usa – Thinklogical Configuring the TLX ASCII Interface User Manual
Page 18
®
Configuring the TLX ASCII Interface
15
Rev. A - July, 2015
Return Authorization
If you need to return your Thinklogical
®
product to us for any reason, please get a
R
eturn
M
erchandise
A
uthorization Number (RMA#)
from Thinklogical’s
Product Support Department (1-203-647-8798)
before sending the unit in.
In the event you must return a product to Thinklogical
®
directly, please contact Customer
Support at 1-800-291-3211 or 1-203-647-8798. Customer Support will ask you to describe the
problem and will issue you a Return Merchandise Authorization number (RMA#). Pack the
device in its original box, if possible, and return it with the RMA# printed on the outside of the
box.
Note: DO NOT return a product to Thinklogical
®
without a Return Material
Authorization.
Our Addresses
If you have any product issues or questions or need technical assistance with your Thinklogical
®
system, please call us at 1-800-291-3211 (USA only) or 1-203-647-8798 and let us help. If you
need to write us or return a product, please use the following address: Return address for
products with Return Material Authorization:
Thinklogical, LLC
®
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
Website:
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MADE IN USA