Telephone configuration troubleshooting – Teo 8610 ISDN Phone Installation User Manual
Page 40
Tone Commander 8610/8620 Installation Instructions
Page 40
13-280116 Rev. C
Telephone Configuration Troubleshooting
Symptom
Check
Fix
Inbound calls to a
specific line cause the
LED to flash, but there is
no audible ringing.
“RINGER OFF
(VOL^ = ON)” is
displayed when idle.
Press the Vol
5
key while not on a
call to enable the
ringer.
SETUP
→ USER →
RING → CONTROL
> Select line key
> ALWAYS
A specific line is selected
that is supposed to have
dial tone, but there isn’t
any.
SETUP
→ INSTL →
KEYS
> Select line key
> CA/DN
All inbound calls appear
on CA1. Outbound calls
cannot be made.
SETUP
→ INSTL →
MORE
4 → MODE
Select CACH,
BASIC, or
MERID1 as
required by
service
provisioning.
Ringing calls are not
answered when going
off-hook.
SETUP
→ USER →
MORE
4 → PREF
> RING
Using a specific headset,
the voice level to other
parties is not loud
enough.
SETUP
→ USER →
MORE
4 → VOICE →
HEAD → VOLUME
> XMT+ as many
times as required
“SELECT AN IDLE
LINE” is displayed when
going off-hook or
pressing the speaker
key.
Originating DN and
Call Appearance
Reservation settings.
See page 22.