SVSi VMT-105 - Manual (Page 9)

Video
present
but
no
audio:
Confirm
that
‘Enable
HDMI
Audio’
is
enabled
on
both
Encoder
and
Decoder
in
software
if
using
embedded
audio.
Conductor
Server
and
Conductor
DiVAS
have
the
ability
to
route
the
audio
matrix
different
than
the
video
matrix.
Verify
that
audio
for
the
Decoder
is
not
attached
to
a
different
or
non-­‐existent
source
in
Server’s
audio
matrix.
Attached
network
device
unresponsive:
Default
bandwidth
of
video
traffic
is
25-­‐Mbps
and
can
overwhelm
10-­‐baseT
or
100-­‐baseT
devices.
If
such
a
device
(third-­‐party
TCP/IP
controller,
IP
camera,
network
printer,
point-­‐of-­‐sale
device,
etc.)
is
connected,
video
traffic
must
be
blocked
from
the
port
to
which
it
connects.
Blocking
video
traffic
to
specific
ports
can
be
done
in
Conductor
NetLite
or
Server.
Alternatively,
the
slower
network
device
can
be
plugged
into
a
layer-­‐3
switch
with
IGMP-­‐query
capability
to
firewall
the
video
traffic.
Display
shows
“Unsupported
Resolution”
splash
screen:
SVSi
does
not
support
480i
resolution
that
some
older
DVD
players
and
cameras
output.
Set
output
on
video
source
to
480p,
720p,
1080i,
or
1080p.
Appendix
A
Color
Codes
in
NetLite
When
looking
at
the
matrix,
colors
are
used
to
allow
you
to
quickly
glance
and
determine
the
status
of
all
the
attached
devices.
The
following
colors
are
used:
ICONS:
Green
–
Actively
Online
and
Broadcasting/Receiving
Red
–
Communication
Lost
Blue
–
Local/Host
Play
TEXT:
Black
–
Display
Detected
or
Valid
Video
Source
Red
–
No
Display
Detected
or
No
Valid
Video
Source
Appendix
B
SVSi
video
networks
can
be
controlled
by
several
options:
1. Conductor
NetLite
–
virtual
matrix
switching
software
for
PC,
free
download
from
www.svsiav.com/downloads
2. Conductor
DiVAS
VDC108/208–
Conductor
Server
running
on
a
dedicated
Linux
device
with
email
notification
and
simplified
ASCII
control
through
serial
or
telnet
3. TCP/IP
control
by
any
third-­‐party
controller
such
as
AMX,
Crestron,
Altinex,
Extron,
etc.
Control
modules
for
AMX
and
Crestron
controllers
are
available
from
SVSi’s
partner
portal
website