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SVSi N1000 User Manual

N1000 quick start

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N1000 QUICK START

Please contact SVSi technical support @ svsiav.com or 256.461.7143 x9900 for any
installation issues. Visit our support webpage at support.svsiav.com.

Distribution Switching Recording Windowing Wall Processing Control

Southern Vision Systems, Inc.

256. 461.7143

www.svsiav.com

SVSi is a trademark of Southern Vision Systems, Inc. in the United States and other countries.
800DOCN1000QSREV2.0

Made in the USA.

Troubleshooting Guidelines

Optional Accessories:
N9312 12V External Power Supply

N9101 Rack Mounting Wings

N9102 1RU Rack Shelf (holds 2 cards)

N6123 Dual-Channel Networked Video Recorder

N9206 2RU Card Cage (holds 6 cards)

N1510 4x1 Windowing Processor

N9312 12V Power Supply

N9382 1RU 12V/16-Unit Power Supply

Problem

Possible Solutions

Video is not transmitting.

• Verify that the encoder TX Enable setting is turned

on. (Encoders ship from the factory with their video
output turned off by default.)

“Local Play” graphic is displayed.

• Verify decoder is assigned to view a valid stream in

the N-Able matrix.

• Verify decoder is currently in “live play” mode

(black text on matrix view).

• Verify network is properly configured and set up. If

needed, connect encoder directly to decoder to
verify network issues.

“Host Play” graphic is displayed.

• Verify encoder is in live play mode (black text in

matrix).

• Verify source is attached and is outputting a valid

signal (DVI light on encoder is lit).

“Unsupported Resolution” graphic
is displayed.

• Change source resolution to a valid resolution (try

720p60).

• Verify cabling is correct.

“Copy Protected Content” screen is
displayed.

• Contact SVSi technical support.

Black screen/no graphic is
displayed.

• Set decoder to local play. If the local play graphic

does not appear, check the display input settings
and cabling.

• If local play appears, set decoder to live play and

verify network is configured properly.

No Audio is detected.

• If there is no audio on all decoders, verify audio

settings are correct on encoder.

• If there is no audio on a single decoder, verify

audio settings are correct on decoder.

Congratulations on the purchase of your N1000 series product — part of SVSi’s family of
Networked AV products. An SVSi Networked AV system comprises video and/or audio encoders,
decoders, and other network accessories including recording solutions, multi-window processing,
audio-only end points, and system controllers. The system allows you to distribute HD Video,
Audio and Control across a gigabit Ethernet network. Options are available for recording,
playback, and wall processing.

Network Bandwidth per video stream = 880Mbs. All units must be home-runned to a gigabit Ethernet layer-3
switch supporting IGMP-query with Immediate Leave. Please contact SVSi to obtain a pre-configured switch or
for details on configuring an existing switch.

Analog or digital video is input through the DVI-I connector on the N1000 encoder and converted to
network packets for output through the RJ45 connector. Audio can be input as embedded digital
audio through the DVI-I connector or as balanced/unbalanced analog audio through the 5-pin
phoenix connector. Both encoder and decoder can be powered either +12V externally with optional
power supply or by power-over-Ethernet (PoE).

The N1000 series decoder accepts the network packets and reconstitutes synchronized video and
audio for display through its DVI-D port. Digital-only video is output by the decoder. Audio can be
output as embedded digital audio through the DVI-D connector or as balanced/unbalanced analog
audio through the 5-pin phoenix connector. IR and serial commands can be transmitted by either
encoder or decoder using SVSi's free N-Able configuration software, SVSi's N8000-series
controller, or using third party controllers. IR and serial ports are not pass-through and must use a
central controller to direct commands to each device.

1

N1000 Series Encoder Rear View

7.888

1

2

3

4

5

6

7

1.050

1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet

Switch Port — PoE

4) IR 2-Pin Phoenix Connector

5) RS232 Connection
6) Analog Audio Input Connection
7) DVI-I Digital Input
8) Analog Audio Output Connection
9) DVI-D Digital Output

7.888

1.050

1

2

3

4

5

8

9

N1000 Series Decoder Rear View

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