Skutch Electronics T-21P User Manual
Installation • introduction, Operation, Recording or monitoring of telephone conversations

• Installation
• Introduction
The T-21P is an audio coupler that was designed to play
audio from an audio source, over a standard single POTS
telephone line. It is used for applications such as: Voice
Mail prompt recording, or playing pre-recorded messages or
audio programs to customers on the phone. The audio source
can be any audio device that has a headphone jack with an
adjustable volume. It must have enough power to drive a
standard stereo headphone set. Low power devices that were
designed specifically for battery operation generally do not
have enough power to drive the T-21P. Examples of audio
sources are: CD Players, Cassette Tape Players, MP3
Players, and Computers with Voice Cards.
• Operation
To PLAY audio onto the telephone line, start/stop the
audio source at the appropriate time. Both you and your
customer will be able to hear the message. In order to
eliminate any background noise from the office, it is
recommended that you use a telephone with a MUTE
feature.
NOTE: The T-21P will NOT hold the telephone line;
this means that you HAVE to stay on the telephone line
while you are playing your audio.
• Recording or Monitoring of Telephone
Conversations
While the T-21P was designed specifically to play audio
over the telephone line, it can also be used to record audio
from the telephone line. Please note that it is illegal to
record, and/or monitor telephone conversations without
notifying all parties that they are being recorded and/or
monitored. The T-21P will allow recording of telephone
conversations even when the telephone that is connected to
it, is hung up. Illegal telephone recording and/or monitoring
is a criminal offence.
• Tech Support - 916-786-6186
If you have any problems getting the unit to work
properly feel free to give us a call. Technical Support is
available between the hours of 7:30 AM and 4:30 PM
Pacific Time, Monday through Friday.
Phone Jack
Audio Source
T-21P
Telephone Audio Coupler
Phone
Telephone
Line
Audio
( To M IC Jack )
Headphone
Jack