Omnia Audio Omnia A/XE - Manual (Page 71)

15
System Logs
Omnia A/XE writes system messages to log files. A new log file is created for each 24 hour
period and the files are kept for 30 days. After 30 days the oldest file is deleted to make
room for new log files. You may retrieve the logs through the web interface or, if you have
direct access to the Omnia A/XE PC, by directly accessing the files in the directory where
they are stored. When something is not working right, the log files may show you the
reason why. If you encounter a problem and need to contact support, sending the log file for
the day when the problem occurred will speed up the resolution process.
Retrieving a log through the web interface is a rather simple affair. The steps below show
you how:
1. On the
Control Panel page, click the Logs menu option.
2. The System Logs page is displayed. The available logs are listed on the page.
3. Right-click on the log you wish to retrieve and select Save Link As... (or Save As... on
some browsers) to save the file to your PC.