Dimplex DF2426GB - Manual (Page 16)

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the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in
material or workmanship during (i) the 2 year limited warranty period for products other
than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited warranty period
for surrounds (mantels) and trims, you have the following rights:
• Dimplex will in its sole discretion either repair or replace such defective product or
part without charge. If Dimplex is unable to repair or replace such product or part, or
if repair or replacement is not commercially practicable or cannot be timely made,
Dimplex may, in lieu of repair or replacement, choose to refund the purchase price
for such product or part.
• Limited warranty service will be performed solely by dealers or service agents of
Dimplex authorized to provide limited warranty services.
• For products other than surrounds (mantels) and trims, this 2 year limited warranty
entitles the purchaser to onsite or in-home warranty services. Accordingly, Dimplex
will be responsible for all labour and transportation associated with repairing or
replacing the product or part except as follows: (i) charges which may be levied for
travel costs incurred to travel to the purchaser’s site where the product is located
if the purchaser’s site is beyond 30 miles (48 km) from the closest service depot
of Dimplex’s dealer or service agent; and (ii) the purchaser is solely responsible for
providing clear access to all serviceable parts of the product.
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE
LIABLE TO THE PURCHASER OR ANY THIRD PARTY. WHETHER IN CONTRACT, IN
TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS,
OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and you may also have other
rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations
Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or
the sale of products covered by this limited warranty.