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Reference, Limited united states warranty – DirecTV DW65X91 User Manual

Page 91

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91

REFERENCE

LIMITED UNITED STATES WARRANTY

Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii Inc. (“THI”) make the following limited warranties. These limited warranties extend to
the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee.

Limited One (1) Year Warranty

TACP and THI warrant this product and its parts against defects in
materials or workmanship for a period of one (1) year after the date of
original retail purchase. During this period, TACP and THI will repair or
replace a defective part, at their option, with a new or refurbished part,
without charge to you. TACP/THI Authorized Service Station personnel will
come to your home when warranty service is required. Depending on the
type of repair required, the service will either be performed in your home or
the set will be taken to the TACP/THI authorized service station for repair
and returned to your home at no cost to you.

Limited Two (2) Year Warranty of Picture Tube

TACP and THI further warrant the picture tube in this product against
defects in materials or workmanship for a period of two (2) years after the
date of original retail purchase. During this period, TACP and THI will
repair or replace a defective picture tube at their option, with a new or
refurbished picture tube, without charge to you, except that if a defective
picture tube is replaced after one (1) year from the date of the original retail
purchase, you pay labor charges involved in the replacement.

Rental Units

The warranty for rental units begins with the first rental or thirty (30) days
from the date of shipment to the rental firm, whichever comes first.

Commercial Units

Products sold and used for commercial use have a limited ninety (90) day
warranty for all parts, labor and picture tube.

If after following all of the operating instructions in this manual and checking the section “BEFORE CALLING SERVICE PERSONNEL,” you find that
service is needed;.

(1) Call the TACP toll free number 1-800-631-3811 after you find a defective product or part

to find the nearest TOSHIBA Authorized Service Station.

(2) Please present your bill of sale or other proof to the Authorized Service Station. “Authorized

TACP/THI service station personnel will come to your home when warranty service is
required. Depending on the type of repair required, the service will either be performed in
your home or the set will be taken to the TACP/THI Authorized service station for repair
and returned to your home at no cost to you.”

How to Obtain Warranty Service

Owner’s Manual and Demographic Card

You should read this owner’s manual thoroughly before operating this
product. You should complete and mail the enclosed Demographic card
within ten days after you., or the person who has given you this product as a
gift, purchased this product. This is one way to enable TACP/THI to
provide you with better customer service and improved products. Failure to
return the Demographic card will not affect your rights under this warranty.

Your Responsibility

The above warranties are subject to the following conditions;

(1) You must retain your bill of sale or provide other proof of purchase.

(2) All warranty servicing of this product must be made by an
Authorized TACP/THI Service Station.

(3) These warranties are effective only if the product is purchased and
operated in the U.S.A. or Puerto Rico.

(4) Labor service charges for set installation, set up, adjustment of
customer controls and installation or repair of antenna systems are not
covered by this warranty. Reception problems caused by inadequate
antenna systems are your responsibility.
(5) Warranties extend only to defects in materials or workmanship as
limited above and do not extend to any product or parts which have
been lost or discarded by you or to damage to products or parts caused
by misuse, accident, damage caused by Acts of God, such as lightning
or fluctuations in electric power, improper installation, improper
maintenance or use in violation of instructions furnished by us; or to
units which have been modified or had the serial number removed,
altered, defaced or rendered illegible.

All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the
duration of the limited warranties set forth above. With the exception of any warranties implied by state law as hereby limited, the foregoing warranty is
exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or replacement
of any parts. In no event shall TACP or THI be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time
within which action must be commenced to enforce any obligation of TACP or THI arising under this warranty or under any state, or law of the United
States or any state thereof, is hereby limited to 90 days from the date you discover or should have discovered, the defect. This limitation does not apply to
implied warranties arising under state law.
This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitation on
how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of incidental or consequential damages, so the above
provisions may not apply to you.

In Hawaii contact:
Toshiba Hawaii, Inc. 327 Kamakee Street, Honolulu,
Hawaii 96814 (808) 591-8377

In the Continental United States call:

Toll Free
1-800-631-3811

REV. 09-01