Chapter 5 – Dish Network Solo 311 User Manual

Page 81

Page 88

Reference

Chapter 5

HANGING

HANNELS

SING

AVORITE

ISTS

What Is

Happening

Possible Reason

What to Do

You enter a desired
channel number. The
channel changes, but the
new channel is not exactly
the channel you entered.
You are scanning up or
down through the
channels, and the receiver
is skipping channels that
you know you have
bought.

You may have made a mistake
entering the channel number, or the
channel number you entered may be
invalid.
If so, the channel displayed is the
closest possible to the channel you
entered.
If you entered the number for a
channel that you have not bought,
the receiver will change to the
channel and allow you to buy the
channel or display a message.
If a Favorite List other than

All

Chan

is applied, the receiver will

skip channels that are not on the
applied list.
If you have set up the

Program

Guide

to hide adult channels and

the receiver is locked, the receiver
will skip such channels.

Carefully retry entering the channel number you want.
Press the remote control

Recall

button to return to the previous

channel number. Select

All Chan

as the active Favorite List.

Unlock the receiver so that it does not skip adult channels.
If you want to buy a channel, call the Customer Service Center.

What Is

Happening

Possible Reason

What to Do

You press the remote

Guide

button while the

Program Guide

displayed. You find that
you can apply only the

All

Chan

list or the

All Sub

list.

If you have not added channels to
any custom Favorite List, you will
be able to apply only the

All Chan

list or the

All Sub

list.

You must add channels to a custom Favorite List before you can
apply it.

You try to change the

All Chan

list or the

All

Sub

list. The receiver

displays an

ERROR

message.

The receiver will not allow you to
change the

All Chan

list or the

All

Sub

list.

Choose another list to change.

Note:

You can change the

All Sub

list by changing what channels

you buy.

You try to apply an empty
Favorite List. The receiver
displays an

ERROR

message.

The receiver will not allow you to
apply an empty list.

Choose another list to apply, or add at least one channel to the
empty list.

A Favorite List does not
show channels that you
know you have added to it.

If you have set up the

Program

Guide

to hide adult channels and

the receiver is locked, the Favorite
List will not show such channels.

Unlock the receiver for the list to show adult channels.