beautypg.com

Troubleshooting – Dynex DX-RCRT20-09 User Manual

Page 39

background image

Troubleshooting

39

Poor picture or no picture.

• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.
• Check picture control adjustments.

Poor reception on some
channels.

• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Station is weak. Adjust the antenna to receive the desired station.
• Check for sources of possible interference.

Poor color or no color.

• Station or cable experiencing problems. Tune to another station.

• Check picture control adjustments.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.

Picture wobbles or drifts.

• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Cable company is scrambling signal.
• Adjust antenna.

No CATV reception.

• Check all cable connections.
• Set AIR/CABLE menu option to the CABLE mode.
• Station or cable system problems. Try another station.

No remote control operation. • Batteries are weak, dead, or inserted incorrectly.

• Remote control is out of range. Move closer to TV (within 15 feet [5 m]).
• Make sure the remote control is aimed at the sensor.
• Confirm there are no obstructions between the remote control and the TV.
• Make sure the power cord is plugged in.

TV shuts off.

• No broadcast on tuned station.
• Sleep timer is set.
• Power interrupted.

Closed Caption is not
activated.

• TV station experiencing problems or program is not closed captioned. Try

another channel.

• Check cable connection or VHF/UHF antenna. Adjust the antenna.
• Turn closed captioning on in the OSD or press CCD.

Parental Control is not
working correctly.

• Parental control set to OFF. Change setting to ON.
• News or sporting event being broadcast.
• Ratings not set. Set ratings as desired.

Problem

Solution