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Solving operational problems, If you need assistance or service – Kleenmaid TO901X User Manual

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28

SOLVING OPERATIONAL PROBLEMS

Before calling for service, check the following to avoid unnecessary service charges.

Table 2

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F03 or F04 Error appear in the
display window.

A problem with latch mechanism occurred. Remove power and turn it back on again
after a few seconds.
The oven should run a latch auto–test. If condition persists, note the code number and
call an authorized service.

F12 Error appear in the display
window.

Let the oven ports cool down.

F13 Error appear in the display
window.

Operate correctly with the meat probe.

Other F__ Error appear in the
display window.

Remove power and turn it back on again after a few seconds. If condition persists, note
the code number and call an authorized service.

Cooling fan continues to run after
oven is turned off

The fan turns off automatically when the oven temperature have cooled sufficiently.

Oven door is locked and will not
release, even after cooling

Turn the oven off at the circuit breaker and wait a few seconds.
Turn breaker back on. The oven should reset itself and will be operable.

Oven is not heating

Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.

Oven is not cooking evenly

Check oven calibration. Adjust calibration if necessary. See To Set Temperature, Page
11. Refer to cook charts for recommended rack position. Always reduce recipe
temperature by 15 °C (25 °F) when baking with Convention Bake mode.

Oven temperature is too hot or too
cold

The oven thermostat needs adjustment.
See Calibrating Oven Temperature, Page 21.

Oven light is not working properly

Replace or reinsert the light bulb if loose or defective. See Page 26.
Touching the bulb with fingers may cause the bulb to burn out.

Oven light stays on

Check for obstruction in oven door. Check to see if hinge is bent.

Cannot remove lens cover on light

There may be a soil build-up around the lens cover. Wipe lens cover area with a clean
dry towel prior to attempting to remove the lens cover.

Oven will not Self-Clean properly

Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy
spill-over before running Self-Clean. If oven is badly soiled, set oven for a four-hour Self-
Clean. See Preparing the Oven to Self-Clean, Page 23.

Clock and timer are not working
properly

Make sure there is proper electrical power to the oven.
See the Clock and Timer sections on Page 10.

Excessive moisture

When using Bake mode, preheat the oven first. Convection Bake and Convection Roast
will eliminate any moisture in oven (this is one of the advantages of convection).

Porcelain chips

When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.

If You Need Assistance or Service

If after reviewing Table 2, you decide that you do
require service for your oven, contact Kleenmaid
Service on 1300 652 100.

Do not attempt to repair the appliance yourself.
Any work performed by unauthorised personnel
may void the warranty.
You will find the model number and serial number
information on the rating plate located on the
frame, to the left of the oven opening (upper
cavity for double oven).

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