Dynex DX-LDVD22-10A - Manual (Page 29)

Troubleshooting
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This Region number of this DVD Player is
Troubleshooting
Warning: Do not try to repair your TV yourself. Contact authorized service
personnel.
Video and audio
Remote control
General
Note: If the problem is not solved by using these troubleshooting
instructions, turn off your TV, then turn it on again.
Maintenance
Cleaning
• Before cleaning the screen, unplug your TV from the power
outlet.
• Clean your TV with a soft, dry cloth. If surfaces are extremely
dirty, use a soft cloth dampened with a weak detergent solution.
• Use an eyeglass cleaner to clean the screen. Never use alcohol,
paint thinner, or benzine.
• Before using a chemically treated cloth, read the instructions that
came with the cloth.
• Do not spray insecticide liquid near your TV. Such chemicals may
cause damage and discoloration to the exposed surfaces.
Care and handling of discs
Handling discs
Do not touch the playback side of the disc. Hold the disc by the edges so
that fingerprints do not get on the surface. Never stick paper or tape on
the disc.
Problem Solution
No picture or sound
(the screen is not lit) • Make sure that the power cord is plugged
into a power outlet.
• Press POWER on your TV or the remote
control.
• Try another channel. The problem could be
with the TV station.
Dark, poor, or no
picture (the screen is
lit), but sound is
good • Select the correct picture mode. For more
information, see “Adjusting the picture” on
page 12.
• Adjust the brightness. For more
information, see “Adjusting the picture” on
page 12.
• Make sure that the antenna or cable TV is
connected correctly. For more information,
see “Connecting an antenna or cable TV” on
page 8.
No color, picture is
dark, or color is not
correct • Adjust the color saturation. For more
information, see “Adjusting the picture” on
page 12.
Only noise (snow)
appears on the
screen • Make sure that the antenna or cable TV is
connected correctly. For more information,
see “Connecting an antenna or cable TV” on
page 8.
• Try another channel. The problem could be
with the TV station.
Picture has dotted
lines or stripes • Adjust the antenna.
• Move your TV away from noise sources,
such as cars, neon signs, or hair dryers.
Picture has double
images • Use a highly directional outdoor antenna or
change to cable or satellite TV.
Picture has a few
bright or dark dots • A few bright or dark dots on an LCD screen
is normal. It does not affect the operation of
this TV.
Good picture, no
sound • Increase the volume.
• Press MUTE to make sure that the sound is
not muted.
• Make sure that the audio mode is set to
STEREO or MONO. For more information,
see “Adjusting the sound” on page 13.
Audio noise or static • Move radio frequency communication
equipment, such as a cordless phone, away
from your TV.
Problem Solution
Remote control
does not work • Replace the batteries. For more
information, see “Installing remote control
batteries” on page 6.
• Make sure that the batteries are inserted
correctly. For more information, see
“Installing remote control batteries” on
page 6.
• Make sure that the power cord is plugged
into an AC power outlet.
1
Problem Solution
Cannot tune to
one or more
channels • The program you want to watch may be
blocked through the parental controls. For
more information, see “Setting parental
control levels” on page 18 or “Changing
parental control settings” on
page 17.
• The channel may have been deleted from the
channel list. You can tune to the channel by
pressing the number buttons or you can add
the channel back to the channel list. For more
information, see “Changing channel settings”
on page 14.
Password is lost • On the Parental Controls menu (TV), enter
9443 for the password, then set a new
password. For more information, see “Setting
parental controls” on page 18.
• On the Parental menu (DVD setup) enter 1369
for the password, then set a new password. For
more information, see “DVD system setup” on
page 23.
Cannot access
some items • If a setting or option is grayed out, it is not
available in the current input mode.
TV cabinet creaks • When you are using your TV, the temperature
inside the cabinet increases. This causes the
cabinet to expand or contract, which produces
the creaking noise. This is not a malfunction.
Buttons do not
work • Unplug the power cord for a few seconds,
then plug it back in and turn on your TV.
DX-LDVD22-10A_09-0042.book Page 25 Monday, March 9, 2009 1:17 PM