GAI-Tronics 352-701 UL Class 1 Division 1 VoIP Telephones - Manual (Page 18)

Pub. 42004-456C
Model 352-701 and 352-703 Division 1 VoIP Telephones Page 18 of 20
f:\standard ioms - current release\42004 instr. manuals\42004-456c.doc
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Troubleshooting
Table 4. Troubleshooting Chart
Problem Possible Solution
Low volume in handset
or headset Increase the volume setting using the Volume Adjust button on the front
panel.
N OTE : There is no external speaker adjustment.
High volume in handset
or headset Decrease the volume setting using the Volume Adjust button on the front
panel.
N OTE : There is no external speaker adjustment.
Front panel push buttons
are not operational Verify the push buttons are properly configured.
Inputs not operational Check the input connections.
Verify the inputs are properly configured.
Outputs not operational Check the output connections.
Verify the outputs are properly configured.
Cannot make or receive
calls Check the connection of the LAN cable.
Verify that power is applied to the unit.
Verify the LAN parameters have been configured properly.
Verify the telephone has been set up on the network.
No power indication Check the power connections.
If using POE, check the operation of the POE equipment.