Return goods policy, Return, Goods – Electro-Chemical Devices (ECD) T80 User Manual
Page 12: Policy
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14. JURISDICTION. All such disputes shall be resolved in a court of competent jurisdiction in Orange County, California. Buyer hereby consents to the jurisdiction of the State and
Federal Courts sitting in Orange County. Not withstanding the above, should either party contest the jurisdiction of such courts, the other party may institute its suit in any court
of competent jurisdiction.
15. APPLICABLE LAW. All questions arising hereunder or in connection with the quotations or any order submitted in connection therewith and/or the performance of the parties
hereunder shall be interpreted and resolved in accordance with the laws of the state of California without regard to its conflict of law provisions and excluding the United
Nations Convention on the International Sale of Goods.
RETURN
GOODS
POLICY
All requests for returned goods must be initiated through our Customer Service Department. Please call our
phone number (949) 336-6060 with the specifics of your request. The following conditions must be satisfied for
consideration of applicable credit for the return of products purchased from Electro-Chemical Devices:
1) The item is unused and in the original package.
2) The item was shipped directly from Electro-Chemical Devices.
3) The item has not been damaged in shipment to Electro-Chemical Devices.
4) Items containing date-sensitive parts such as electrodes, must be returned within 1 month of the
invoiced date.
5) Items without date-sensitive parts must be returned within 3 months of the invoiced date.
A Return Merchandize Authorization Number must be obtained from Customer Service and be provided on all
paperwork and packaging. To obtain a Return Merchandize Authorization Number, please provide the reason
for return, the date of purchase, your original purchase order number, and either our order number or our
invoice number. The issuance of a Return Merchandize Authorization Number is a verbal approval for return
only and does not guarantee credit or allowance. Returned goods must be received within 30 days of the
issuance date of the Return Merchandize Authorization Number or it will become null and void.
Necessary physical and mechanical inspection is completed upon receipt of the item. Applicable credit or
equivalent allowance is determined after inspection of the returned item. If all of the above conditions are met,
and the item has been approved to return to our stock, a restocking charge of 25% of the purchase price is
deducted from the applicable credit.
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Model T80