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Datalogic Scanning MATRIX 1000 User Manual

Page 55

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TROUBLESHOOTING

45

5

TROUBLESHOOTING GUIDE

Problem Suggestion

How do I obtain my
reader Serial Number?

The reader Serial Number consists of 9

characters: one letter, 2 numbers, another letter
followed by 5 numbers.

The reader Serial Number is printed on a label

that is affixed on the bottom case near the
reading window.

The Serial Number can also be obtained by

selecting Tools/Get reader serial number from
the command menu in VisiSet

. A dedicated

window will appear.

How do I obtain my
reader Order Number?

The reader Order Number consists of 9

numbers.

The reader Order Number can be obtained by

selecting the Tools/Get reader order number
from the command menu in VisiSet

. A

dedicated window will appear.