Comtech EF Data MIDAS 4 Software Installation User Manual
Page 34
MIDAS 4 Software Installation Guide, Rev.4
System Preparation 2–14
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Step
Procedure
Troubleshooting
1
From the Controller Server, PING
the Local Client and verify 100%
response with average delay of
< 30 msec.
A failed PING attempt between the
Controller Server and the Local Client
shall not occur if they are on the same
physical sub-network unless serious
NIC problems exist (hardware or
driver).
2
From the Local Client, PING the
Controller Server and verify 100%
response with average delay of
< 30 msec.
A failed PING attempt between the
Controller Server and the Local Client
shall not occur if they are on the same
physical sub-network unless serious
NIC problems exist (hardware or
driver).
3
Attempt to PING to and from the
Local Client from any other device
in the network and verify no re-
sponse.
If any other network device can PING
the Controller Server or the Local Cli-
ent, verify IP Address and Subnet
Mask settings.
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The network changes to prepare for the installation of MIDAS 4 comprise
routing and filtering settings. The MIDAS Controller and the MIDAS NMS
Server need to be together on a sub-network that is isolated from all non-
MIDAS traffic. This can be accomplished several ways.
• A connection using a 10/100 BaseT hub.
• A connection using a 10/100 BaseT Layer 2 Switch or Router.