Troubleshooting – Avery Dennison FreshMarx 9417 Quick Reference User Manual

Page 10

10-EN

T r o u b l e s h o o t i n g

Problem Action

The screen is off or the

printer is not responding.

Press the Power Button to turn the

printer off, press it again to turn the

printer back on. If the printer will

not turn off, unplug it from the outlet,

wait 10 seconds, then plug it back

in.

The printer does not print,

has voids, or is too light.

Make sure the printer is turned on

and has power.

Correctly load supply.

Clean the printhead.

Printing stops OR the

printer does not correctly

advance from one label to

the next.

Clear any jammed labels.

Correctly load supply.

Make sure your printer is turned on

and has power.

If these solutions do not work or you get an error that is not

listed, call 1-800-543-6650.