Troubleshooting steps, Maintenance, Problem: possible cause: remedy – Avalon Firestyles Vashon-1998 to 1999 User Manual

Page 23

Maintenance

Travis Industries

9 3 5 0 8 1 0 2

0 9 1 0 0 2

To check the door seal, place a dollar bill along the door perimeter then close and latch
the door. If the dollar bill is held in place securely, the door seal is adequate. However, it
the dollar bill slides out easily, you should adjust the door. Contact your dealer to obtain
directions on tightening the door seal.

Start the pilot and turn on the main burner. The flames should be orange/yellow and not
touch the top of the firebox. If the pilot or main burners do not burn correctly, contact your
dealer for service. Monitor the blower operation.

Remove any debris or vegetation near the vent termination. Contact your dealer if any
sooting or deterioration is found near the vent termination.

Troubleshooting Steps

Problem:

Possible Cause:

Remedy:

Pilot Will Not Flame

A gas shut off valve is turned off ......................

The gas control knob isnÕt turned to ÒPILOTÓ .......

The valve control knob isnÕt pushed in ...............

The igniter wasnÕt pressed repeatedly ...............

No spark from igniter......................................

Check all gas shut off valves

See ÒStarting the Pilot FlameÓ Pg 19

Igniter Faulty - Contact your Dealer

Main Burners Will Not
Start

The pilot flame has gone out ............................

The gas control valve is turned to ÒPILOTÓ or ÒOFFÓ

The ON/OFF switch is turned to ÒOFFÓ ...............

The remote control is not working correctly.........

The thermostat is disconnected or set too high ...

See ÒStarting the Pilot FlameÓ Pg 19

Turn the ON/OFF switch to ÒONÓ

Replace the batteries

Set the thermostat to a lower
temperature

Remote Control Does
Not Work

The pilot light has gone out..............................

The gas control valve is turned to ÒPILOTÓ or ÒOFFÓ

The ON/OFF switch is turned to ÒOFFÓ ...............

The remote is too far away from the heater .........

The remote control receiver is turned ÒOFFÓ ........

One of the two remote control batteries is dead ...

See ÒStarting the Pilot FlameÓ Pg 19

Turn the ON/OFF switch to ÒONÓ

Use the remote closer to the heater

See the remote control instructions

Thermostat Does Not
Work

The pilot flame has gone out ............................

The gas control valve is turned to ÒPILOTÓ or ÒOFFÓ

The ON/OFF switch is turned to ÒOFFÓ ...............

The thermostat is set too high..........................

See ÒStarting the Pilot FlameÓ Pg 19

Turn the ON/OFF switch to ÒONÓ

Set the thermostat to a lower
temperature

Blower Does Not
O p e r a t e

Make sure blower control is turned ÒONÓ

The heater is not getting electricity ...................

The heater is not up to temperature...................

See ÒAdjusting Blower SpeedÓ Pg. 21

Make sure it is plugged in and the
outlet is providing electricity

See ÒOperating Your HeaterÓ

Flames Are Too Blue

The heater has just been started ......................

This is normal - see ÒStarting the
Heater for the First TimeÓ

Flames Are Too Short
(Under 6Ó)

The flame height may be turned too low..............

Turn the flame height to ÒHIÓ -
See ÒAdjusting the Flame HeightÓ