ARRIS Timbuktu for Macintosh v8.8.3- Getting Started Guide - Manual (Page 35)

Getting Started with Timbuktu Pro for Macintosh | 35
Control/Observe Host
Required for incoming Control or Observe connections.
Control/Observe Client
Required for outgoing Control or Observe connections.
Send and Receive Messages
Required for incoming and outgoing Send connections
(sending and receiving FlashNotes and files).
Exchange Files Host Required for incoming Exchange connections.
Exchange Files Client
Required for outgoing Exchange connections.
Chat Service Required for incoming and outgoing Chat connections.
Intercom Service Required for incoming and outgoing Intercom connections.
Notify Service Required for incoming and outgoing Notify connections.
Invite Service Required for incoming and outgoing Invite connections.
Profile Host Required for incoming Profile connections.
Profile Client Required for outgoing Profile connections.
Bonjour Required to use Bonjour to browse your network for active
Timbuktu Pro and Remote Login computers.
Push Install Required to push install Timbuktu Pro on other computers.
Help Desk Mode Enables Help Desk Mode on the computer.
WARNING: Enable this feature with caution! Once enabled,
it cannot be disabled. For more information about Help
Desk Mode, see the following section.
Skype Required for incoming and outgoing Skype connections.
Using Help Desk Mode
The Help Desk Mode feature “locks down” Timbuktu Pro and allows only incom-
ing access. It allows remote users (such as the Help Desk) to access your