Troubleshooting gps, Troubleshooting allsync iq master – American Time AllSync IQ User Manual
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© American Time
AllSync IQ Installation Manual
Glossary
Appendix
Troubleshooting
Installation
Intr
oduction
Troubleshooting AllSync IQ Master
CAUTION: Warranty may be voided if LCD/Keypad cover is removed prior to contacting Technical Support at American Time
at the number listed below.
If you have any of these problems, follow the appropriate steps:
1. AllSync IQ master appears off (LCD dark) when power is connected:
• Check power switch located on left side of the AllSync IQ master. Switch should show red when on.
• Disconnect power and remove wiring compartment cover. Check fuse and replace if necessary.
• To test power input fuse, disconnect/lockout power and remove connector to power switch from J23 located above
and left of the power input fuse. Check continuity between the H screw terminal and bottom J23 pin.
2. Incorrect time is displayed by AllSync IQ master after loss of power:
• Backup battery may be dead. Contact Technical Support at American Time at the number listed below.
CAUTION: Danger of explosion if battery is incorrectly placed. Replace only with the same or equivalent type.
3. Power outage during Daylight Saving Time correction:
• If there is a power outage during the correction period for Daylight Saving Time, the secondary clocks might not
correct. In this event, wait for the next 12 hour correction .
4. Signal circuits not responding to programmed events:
• Refer to Wired Signal Circuit Troubleshooting Guide.
5. Unable to synchronize with Ethernet Time Source:
• Refer to the Ethernet Troubleshooting Guide.
6. Lost or forgotten User Lock:
• Contact American Time Technical Support at the number listed below.
7. AllSync IQ Master locks up or display goes blank:
• Remove power from the unit by switching the Power Input switch off, wait 5 seconds, then turn the unit back on.
NO
H
N
COM
NC
CLOCK 1
NO
COM
NC
CLOCK 2
NO
COM
BELL 1
NO
COM
BELL 2
NO
COM
BELL 3
NO
COM
BELL 4
NO
COM
BELL 5
NO
COM
BELL 6
Circuit Protection
Switches
POWER 120 VAC
50/60 Hz
CLOCK RELAY
BELL RELAY
Power Input
Fuse
1:49
FRI OCT 3 2014
:45
AM
American Time
800-328-8996
If the problem cannot be resolved after following these steps, please call Technical Support at American Time at
800-328-8996.