CRU USB WriteBlocker - Manual (Page 6)

CRU-WiebeTech
U s e r M a n u a l f o r F o r e n s i c S o f t w a r e U t i l i t y ( A 9 - 0 0 0 - 0 0 1 3 ) R E V 1 . 2 - 6 -
4. Features by Connection Type
Forensic Software Utility has a number of features for the user to utilize. However, due to limitations in
operating systems, chipsets, and bus protocols, not all features are available with every bus type.
Feature USB FireWire eSATA
Firmware updating Yes Yes No
Firmware
Reconfiguration
HPA/DCO Mode setting Yes Yes No
Drive info Yes Yes Yes
Dock (Product) info Yes Yes No
Max USB WriteBlockers
on system
10 n/a n/a
Real-time
information
display
Maximum Forensic
UltraDocks, Forensic
LabDocks, or FRTX
10 10 10
5. Frequently Asked Questions (FAQ)
Q: What are HPA and DCO?
A: A Host Protected Area (HPA) and Device Configuration Overlay (DCO) are reserved areas on a hard
drive that are not accessible by the BIOS or OS. Data can be hidden behind an HPA or DCO.
WiebeTech forensic devices will alert you if there is an HPA or DCO so that you are aware of it and can
take the necessary steps to retrieve the hidden data.
Q: Forensic Software Utility is not displaying the Drive Info, Dock Info, or HPA/DCO Behavior tabs.
What is wrong?
A: If the hard drive is not properly connected to your WiebeTech forensic device, the “drive info” tab will
not appear in Forensic Software Utility. If your WiebeTech forensic device is connected via eSATA, you
will only see the “drive info” tab. HPA/DCO mode setting and Dock Info require FireWire or USB
connection.
Q: Why is it necessary to update the firmware of my WiebeTech forensic device?
A: Firmware relates to the programs and data that control electronic products. Firmware is enhanced
over time, usually to add new features or increase compatibility. Updating firmware can improve the
functionality and dependability of your product. If your WiebeTech forensic device is using outdated
firmware, the WiebeTech Forensic Software Utility can recognize this and implement up to date firmware
on your device. See section 3.5 above.
For additional FAQs, please visit
www.wiebetech.com/support.php