CRU RAX210-3QJ - Manual (Page 7)

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CRU Mark Page 7
A: There may be a software application running in the
background with an active link to the drive. Sometimes,
you may see a message such as “The disk is in use and
could not be ejected. Try quitting applications and try
again.”
This is not a defect or issue caused by the RAX unit.
Try invoking the Force Quit feature in OS X to see what
software may be running. For Window, the equivalent
command is CTRL+SHIFT+ESC.
Drives connected to the computer via eSATA cannot
be ejected in Windows the way FireWire drives can.
However, freeware utilities are available on the Internet
that provide a similar function.
6.1 Contacting Technical Support
Still need help? Please contact our Technical Support team
through
cru-inc.com/support . Call us toll free at (800) 260-
9800 or directly at (360) 816-1800.