StorCase Technology DE300i-S - Manual (Page 3)

DE300i-S User's Guide - Rev. B00 Kingston Technology Company
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KINGSTON TECHNOLOGY COMPANY (“Kingston”) warrants that this product is free from defects in material and
workmanship. Subject to the conditions and limitations set forth below, Kingston will, at its option, either repair or replace any
part of this product which proves defective by reason of improper workmanship or materials. Repair parts or replacement
products will be provided by Kingston on an exchange basis, and will be either new or refurbished to be functionally
equivalent to new.
This warranty does not cover any damage to this product which results from accident, abuse, misuse, natural or personal
disaster, or any unauthorized disassembly, repair or modification.
Duration of Warranty
Lifetime Warranty: The following Kingston products are covered by this warranty for life: solid state memory (e.g., memory
modules and boards), networking adapters and. hubs (excluding power supply unit), solid state PCMCIA interface adapters,
and microprocessor upgrade products.
Seven Year Warranty: The following Kingston products are covered by this warranty for a period of seven years from the
date of original retail purchase: storage enclosures, including power supply units, cables, terminators, and accessories.
Five Year Warranty: The following Kingston products are covered by this warranty for a period of five years from the date
of original retail purchase: networking hub power supply unit; and all other Kingston products (other than those products
covered by a two-year or one-year warranty, as provided below).
Two Year Warranty: The following Kingston products are covered by this warranty for a period of two years from the date
of original retail purchase: Winchester hard disk drives in a 2.5 inch, 3.5 inch or 5.25 inch form factor.
One Year Warranty: The following Kingston products are covered by this warranty for a period of one year from the date
of original retail purchase: Winchester hard disk drives in a 1.8 inch form factor, optical reading and storage products, and
magnetic tape storage products.
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and insured, to your local authorized Kingston
dealer or distributor, or to the Kingston factory service center located at 17600 Newhope Street, Fountain Valley, California
92708, U.S.A. You must include the product serial number (if applicable) and a detailed description of the problem you are
experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the
applicable warranty period. If you return the product directly to the Kingston factory, you must first obtain a Return Material
Authorization (“RMA”) number by calling Kingston Customer Service at (714) 438-1810, and include the RMA number
prominently displayed on the outside of your package. Products must be properly packaged to prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during the installation or subsequent use of a
Kingston product, please contact Kingstons Technical Support department at either: (714) 435-2639 U.S. headquarters,
or Kingston Germany Office at (089) 62 71 56-21, prior, to servicing your system. This warranty covers only repair or
replacement of defective Kingston products, as provided above. Kingston is not liable for, and does not cover under
warranty, any costs associated with servicing and/or installation of Kingston products.
Disclaimers – The foregoing is the complete warranty for Kingston products and supersedes all other warranties and
representations, whether oral or written. Except as expressly set forth above, no other warranties are made with
respect to Kingston products and Kingston expressly disclaims all warranties not stated herein, including, to the
extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose. In no
event will Kingston be liable to the purchaser, or to any user of the Kingston product, for any damages, expenses, lost
revenues, lost savings, lost profits, or any other incidental or consequential damages arising from the purchase, use
or inability to use the Kingston product, even if Kingston has been advised of the possibility of such damages.
Copyright© 1997 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston Technology and
the Kingston logo are trademarks of Kingston Technology Company.
Limited Warranty