Troubleshooting, System setup, Stability and connection in client mode – Laerdal SimMan 3G User Manual

Page 42: Lleap, Voice conference application, Laerdal patient monitor, Debriefing and video recording, Patient simulator

TROUBLESHOOTING

Troubleshooting

System Setup

Problem

– Lost data or total system failure (General System failure).

Solution

– Should system shutdown or all data is lost or corrupted; please

contact your local Laerdal Service Center.

Stability and Connection in Access Point Mode

(AP) (Patient Simulator created network)

Problem

– Connection between the Instructor Application and/or Patient

Monitor and Patient Simulator is lost.

Causes

– Other software on PCs may interfere with our Instructor

Application or Patient Monitor.

– Multiple network connections may interfere with transmissions

between our software and Patient Simulator.

Possible Solutions

– Remove unnecessary software on PCs.

– Disable other networks.

Stability and Connection in Client Mode

Problem

– Connection between Instructor Application and Patient Monitor

and Patient Simulator is lost.

Causes

– Patient Simulator has been positioned where limited connectivity

to external network exists.

– Other software on PCs may interfere with our Instructor

Application and/or Patient Monitor.

Possible solutions

– Move Patient Simulator to improve connectivity to external

network.

– Remove unnecessary software on PCs.

LLEAP

Problem

– Unable to log on to the computer.

Causes

– If the user decides to change the log on behavior it will require

a password.

Solutions

– Default password is “SimUser”.

See Software Help Files > LLEAP > Troubleshooting Guide (Help is
accessible from Laerdal Simulation Home).

Changing Patient Simulator Wireless
Network Display Name

If operating more than one Patient Simulator, ensure that each
simulator has its own unique SSID name. For more information see
Simulator Firmware & Network Fixer Help.

Voice Conference Application

Problem

– Sound from Patient Simulator to LLEAP is not working.

Possible Solutions

– Check that the microphone has not slipped out of place. Open

the head skin zipper, located at the back of the head, enough to
reveal the ears.

– Ensure that the microphone is positioned in the cup located

towards the top of the ear with the black surface facing
outwards.

Problem

– Instructor microphone not picking up sound.

Possible Solutions

– Unplug and re-plug the headset to your computer

– Ensure correct sound device is selected. In Voice Conference

Application main menu, select ,