Konig Electronic USB turntable - Manual (Page 29)

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2. A window will pop up below after clicking Export. The default file format is MP3, but you can select
another format. All you need to do is click on the arrow located to the right of MP3 Files.
Troubleshooting Guide
If you have any problems with the unit, please look through the items below and see if you can solve the
problem yourself before calling your dealer.
NO SOUND:
• If you are not getting any sound into the software application, go back to Preferences as shown
above and make sure you have selected the USB input for the recording device.
• Power Cycle: Close Audacity, turn off the turntable and unplug the USB Cable. Then plug in the USB
Cable, turn on the turntable and re-open Audacity.
• If you cannot hear any audio when you play the record, please click on the microphone drop-down
arrow and select Monitor Input. This will enable you to hear the audio from the turntable, even if you
have not record-enabled the Audacity application.
• If you cannot see the microphone slider, please go to the Preferences menu in Audacity, click on the
Interface tab and make sure that the Enable Mixer Toolbar and Enable Meter Toolbar options are
checked. If they are not, please check them and then press OK.
• Check the microphone slider to make sure that it is at full volume. Move it all the way to the right
as shown below. If you cannot see the microphone slider, please go to the Preferences menu in
Audacity, click on the Interface tab and make sure that the Enable Mixer Toolbar and Enable Meter
Toolbar options are checked. If they are not, please check them and then press OK.
POOR SOUND Quality:
• Check your stylus connection to make sure it is secured to the tonearm. The stylus must be
connected to the tonearm when using the turntable.
• Make sure that your RCA plugs are plugged into a source or not touching bare metal. If you are
experiencing noise through the USB, you may have interference from the RCA plugs. Ensure the
USB cable is not touching or near any other cables.
• If you experience any unusual sounds coming from the recording, try closing all applications. Then
restart the computer and only run Audacity while recording.
• Make sure that you have properly installed and calibrated the turntable tonearm.