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12 troubleshooting, Solving common problems – EXFO FTB-1 User Manual

Page 205

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FTB-1

195

12 Troubleshooting

Solving Common Problems

Problem

Cause

Solution

Unit does not turn on.

Battery is discharged.

Charge the battery.

Replace the battery with a fully

charged one.

Connect the unit to an external

power supply using the AC

adapter/charger.

Unit is not connected

to an external power

supply.

Connect the unit to an external power

supply using the AC adapter/charger.

External power supply

is disconnected.

Make sure the external power supply

is connected at both ends.

Unit screen

is dark.

Unit’s backlight is off. Press the backlight button.
Battery is discharged

and unit has shut

down.

Charge the battery.

Replace the battery with a fully

charged one.

Connect the unit to an external

power supply using the AC

adapter/charger.

At logon, no scroll bar is

displayed to browse

through all user

accounts.

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Select any of the user accounts that

you can see on screen, and then

press the down arrow (from the unit’s

keypad) to go to the next account.
Use the up/down arrows to browse

through the accounts.