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Datacard Group ImageCard SelectTM and UltraGrafix SelectTM Printers User Manual

Page 143

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E-9

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

This printer driver cannot be installed on this operating system. Cancel-
ling installation.

Could not create the log file. Cancelling installation.

Please restart the PC and run this installation again.

Possible Cause

Action

You downloaded a printer driver for
Windows NT 4.0 from the Datacard
web site, but the PC is running
Windows NT 3.51 or lower.

Check the name of the downloaded
file and/or the folder to which driver
files were extracted. The names
should specify the operating system
of the PC on which you are attempting
to install the printer driver.

You downloaded a printer driver for
Windows 98 or Me from the Datacard
web site, but the PC is running
Windows NT or Windows 2000.

Check the name of the downloaded
file and/or the folder to which driver
files were extracted. The names
should specify the operating system
of the PC on which you are attempting
to install the printer driver.

You downloaded a printer driver for
Windows NT from the Datacard web
site, but the PC is running Windows
98 or Me.

Check the name of the downloaded
file and/or the folder to which driver
files were extracted. The names
should specify the operating system
of the PC on which you are attempting
to install the printer driver.

Possible Cause

Action

The installation program attempted to
create a log file where the steps of
installation are recorded, but it could
not create the log file.

Perform PC maintenance, as
described in the e-Guide for
ImageCard® Select™ and
UltraGrafix® Select™ Printers

.

You are running the installation
program on Windows NT or 2000 and
do not have permission to write to the
root directory of the PC.

Be sure you have logged on as the
Windows Administrator for the PC, to
have permission to create folders in
the root directory of the PC.

Possible Cause

Action

An error occurred creating files used
for installation.

Restart Windows and run the
installation again, following the steps
in the User’s Guide or e-Guide.