2 print quality – AMT Datasouth M5TT Plus User Manual
Page 35

Document #120522 Rev-A
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and from the power supply to the
printer power jack if they are
connected securely.
Solid Green
ON
The printer is ready
to use
* No action necessary.
Green with
blinking
Pause
The printer is
paused
* Press the FEED button to resume for
printing.
Red with
blinking
Error
The out of label or
ribbon or the
printer setting is
not correct
1. Out of label or ribbon
* Load a roll of label and follow the
instructions in loading the media then
press the FEED button to resume for
printing.
* Load a roll of ribbon and follow the
instructions in loading the ribbon then
press the FEED button to resume for
printing.
2. Printer setting is not correct
* Initialize the printer by instructions in
“Power on Utility” or “Diagnostic Tool”.
Note:
Printer status can be easily shown on the Diagnostic Tool. For more information about
the Diagnostic Tool, please refer to the instruction in the software CD disk.
6.2 Print Quality
Problem
Possible Cause
Recovery Procedure
Check if interface cable is well
connected to the interface
connector.
Re-connect cable to interface.
The serial port cable pin
configuration is not pin to pin
connected.
Please replace the cable with pin
to pin connected.
The serial port setting is not
consistent between host and
printer.
Please reset the serial port
setting.
Not Printing
The port specified in the Windows
driver is not correct.
Select the correct printer port in
the driver.