3DLABS Oxygen 402 - Manual (Page 51)

Installation and User’s Guide
45
Technical Support Technical Support
Dynamic Pictures is committed to customer satisfaction. Your Oxygen
graphics accelerator card is covered by a three year parts and labor
limited warranty. Details of the warranty are described in
Appendix D:
Warranty Information on page 65. For additional information or for
technical support, please contact your local Dynamic Pictures Oxygen
reseller, or reach us electronically at:
[email protected]
Software driver updates and other new information can be found on
the Dynamic Pictures web site at:
http://www.dynamicpictures.com
All software releases undergo extensive quality assurance testing. In
addition to OpenGL conformance and Windows compatibility tests,
real-world CAD applications, benchmarks, and demo programs are
employed to ensure optimized, stable drivers. However, if you
encounter what you believe to be a problem with the graphics
subsystem, please let us know. You can send electronic mail to the
address above.
When reporting problems electronically, please be sure to note the
graphics accelerator model, operating system, computer hardware
configuration (including memory and CPU), Oxygen driver version,
graphics application (including version number), and a detailed
description of the problem you are having. Please be sure to include a
description of the steps necessary to reproduce the problem.