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Drive test failures, Disk drive failures, Table 5: disk failures – Ciprico 6500 User Manual

Page 63: Indicators, Handling

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6500 Disk Array User’s Guide

21020690 B

Chapter 4 Maintenance, Troubleshooting & Hardware Replacement

Failure Detection and Troubleshoot-ing Guidelines

Page 4 - 9

Drive Test

Failures

When the Built-In Self-Test (BIST) described previously has finished, a
firmware-based drive test is executed that tests the integrity and functionality
of each drive channel, including the capacity to rebuild and generate parity.

If a drive fails when tested, the drive is first shown on the display as

6 (spinning

up); other drives that pass the drive test are shown as

* (good). In the following

example, drive 3 is shown failing the drive test.

When the drive test times out, drives that pass the drive test are shown as

5 and

the failed drive is shown as

) (drive 3 in the example).

Note

If multiple drives fail, the array will display a message similar to
this message:

Disk Drive

Failures

The array will continue to function if one disk drive fails.

Caution

When a disk fails, it should be replaced and a rebuild should be
performed as soon as possible. See disk replacement and rebuild
instructions later in this chapter.

Indicators

Display/operation panel shows an

) as status for the drive that has failed

Audible alarm sounds (if enabled)

Handling

If you see this

Check or replace this

21 /,1(

555555)55

Meaning: Drive 3 in the array

has failed

The order of the drives in the status display is:

9876_5432_1

with 1 being the rightmost drive in the unit.
The LED for the failed drive will be out.

Replace failed drive and rebuild.

Table 5: Disk Failures