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Troubleshooting guide, No power, Power turns on but no sound – Onkyo TX-SR601 User Manual

Page 75: Sound of playback source is not heard, Power shuts off immediately after power on, Speakers, No sound or very low volume from subwoofer, Low frequency humming is heard, Fm/am tuner, Am stations cannot be received

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Troubleshooting guide

if a problem occurs while you are using the remote controller, first
try to operate the controls on the front panel of the TX-SR701/

701E/601/601E to make sure that it is not due to a malfunction (or

worn out batteries) in the remote controller.

POWER

No power.

• Power cord is disconnected.

—* Connect the power cord (see page 28).

• External noise is affecting the intei'nal microcomputer.

—t Turn off the power, wait five seconds, and then turn back on

the power.

• Internal fuse is blown.

—t Contact your Onkyo Service Center.

Power turns on but no sound.

• “Muting” is displayed.

—* Press the METING button on the remote controller to turn

off muting (see page 45).

• Bad connections or wiring.

—* Check connections, speaker cables, and other wiring (see

pages 16-27).

• Amplifier protection circuitry is activated.

—^ Contact your Onkyo Service Center.

Sound of playback source is not heard.

• Input selector is not set properly.

—* Set to correct input source.

• Headphones are connected.

—^ Lower volume and then disconnect headphones.

Power shuts off immediately after power on.

• Amplifier protection circuitry is activated.

—^ Remove the power cord from the outlet immediately.

Contact your Onkyo service center.

SPEAKERS

No sound from the center speaker, or at very low volume.

• Speaker cable is not connected,

—^ Check the connection between amplifier and speaker (see

page 27).

• Eislening mode is set to Stereo, Pure Audio (TX-SR701/70IE

only), or Direct.
—* Set the Listening mode to any mode other than Stereo or

Direct. The output to the center speaker may differ
depending on the listening mode.

• Center speaker volume is set to minimum.

—^ Set the center speaker level to the appropriate volume (see

page 34).

• The Center setting is set to “None.”

—* Set the Center setting to “Large” or “Small” at “Speaker

Coniig” (see page 31).

No sound or very low volume from subwoofer.

• Subwoofer setting is set to “No.”

—^ Set the Subwoofer setting to “Yes” at “Speaker Conlig” (see

page 32).

• Subwoofer volume is set to minimum.

—* Set the subwoofer level to the appropriate volume (see page

34).

Low frequency humming is heard.

• Turntable motor is not properly grounded. (TX-SR701/701E

only)
—^ Check for proper ground connection.

• Audio connection cables on the rear panel are connected

incorrectly.
—>■ Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up. (TX-

SR701/701Eoniy)

• Turntable and speakers are located too close together.

—* Move them farther apart.

Rough or scratchy sound is heard. High range is not

clear.

• Turntable needle is dirty or worn (TX-SR701/701E only), or a

problem exists with a connected component.
—^ Refer to the instruction of the connected components and

check for problem.

• Treble control is too high.

—^ Turn treble setting down at Audio Adjust Treble (see

page 57).

FM/AM TUNER

AM stations cannot be received.

• AM loop antenna is not connected.

—^ Connect the included AM loop antenna to the AM antenna

terminals (see page 29).

Buzzing noise on AM stations (particularly noticeable at

night or with weak stations).

• Noise from electrical apparatus such as fluorescent lamp.

—► Move the AM loop antenna to different position.
—* Set up an outdoor AM antenna (see page 30).

Noise is heard at high-pitched sounds on AM stations.

• Noise caused by TV set.

—^ Place the AM loop antenna a,s far a.s possible from the TV.

MoveTX-SR70l/70lE/60l/601E away from TV set.

Crackling noise on both AM and FM stations.

• Noise caused by fluorescent lamp being turned on and off.

—^ Move antenna a.s far as possible from the fluorescent lamp.

• Noise from automobile ignition.

—^ Install an FM outdoor antenna as fai' as possible from the

road (see page 30).

—^ Change the position or direction of the outdoor antenna.

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