Viconics SED-DOR (ZigBee Pro) Installation Guide - Manual (Page 9)

SED-WIN/SED-DOR
Wireless Door/Window Switch 9
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Viconics Technologies Inc. | 9245 Langelier Blvd. | St.-Leonard | Quebec | Canada | H1P 3K9 | Tel: (514) 321-5660 | Fax: (514) 321-4150
028-0415-01 www.viconics.com | [email protected] November 2014
Troubleshooting Guide
NOTE: If the wireless switch has not yet been paired, restart the pairing procedure.
Condition Possible Cause Solution
The wireless switch is not
activating
Batteries not installed
properly
Properly install the batteries by respecting polarity
The switch does not
function properly
Not installed correctly
See page 2 and the mounting template at
the end of this document
Always displaying
“Low Battery”
A switch was removed See Multiple Switch Configuration
The wireless switch is not
pairing with the controller
Configuration parameters
need to be reset
Set configuration parameters “BI1” and “BI2” to “None”
and then reset “BI1” to “Window” and/or “BI2” to DoorDry
The wireless switch needs
to be reset
Short the switch for 20+ seconds and restart the pairing
Incorrect PAN ID or Channel Set to appropriate PAN ID or Channel
Status and Monitoring
• Once the switch is commissioned, it can be monitored by the status LED when diagnostic
mode is enabled. Once diagnostic mode is enabled, when the magnet is placed near the
switch, the LED will be off and when the magnet is away from the switch, the LED will be
on.
• The switch status can also be viewed as a present value on the network front end.
• To enter/enable diagnostic mode
Short Switch Duration Duration of Diagnostic Mode
10+ seconds and less than 20 seconds 2 minutes
Alarms
• If a low battery alarm is detected, it will automatically be displayed at the end of the wall
controller scrolling status display.
• When an alarm message is displayed, the backlit screen on the controller will illuminate at
the same time as the message and shut off during the rest of the status display.
Low Batt
Indicates that an attached wireless switching devices (door or window
contact) has a low battery condition.
Only functional when used with a wireless communication adapter.
OR
A switch was removed (see Multiple Switch Configuration)
Important: It is recommended that the batteries of all switches paired with a single controller be
replaced when this alarm is displayed.