StarTech.com SV841DUSBI - Manual (Page 42)

Instruction Manual
37
Modem Troubleshooting Guide
The following messages will appear in the system log on the Status screen in the Web
interface and may help to diagnose problems with the modem configuration.
Starting PPP (for auth) on port…
Modem is connecting and the PPP login process is starting.
Modem hang up. Resetting
The connection has been closed or terminated unexpectedly.
Timeout during login process. Giving up
The PPP client connecting over the modem has waited too long to complete the
authentication process or supplied an invalid user name and/or password.
Modem init chat script failed
The modem did not respond to the initialization string from the IP KVM. You may
need to change the init string or verify the cabling and modem status.
Modem init okay
The modem has responded appropriately to the init string.
Saw PPP startup from client
A PPP authentication has occurred and a session has started.
Phone line rings
An incoming call has been detected by the modem.
Modem answers: xxxxxxxxx
The connection speed and protocol used for a connection, as reported by the
modem. The exact contents of the message will vary depending on the modem
make and model. Using Optional Serial Remote Control (R-Port) Modules.
Serial Remote Control operation
Background
The IP KVM offers a unique way to expand the functionality of the base product.
Using the integrated R-Port on the rear panel, you can manage up to 16 serial
devices using a specialized daisy-chain technology. The IP KVM includes integrated
control functionality that allows you to monitor and configure serial devices using
the interactive Web interface. To minimize space and infrastructure requirements,
the R-Port modules use a single cable to carry both power and the data signal. All
configuration settings are stored separately in each attached device in non-volatile
memory so that they will not be lost in the event of a power outage or disconnection.