Engineering improvements, Contacting assistance, Introduction (continued) – Shellab SMO5HP-2 User Manual
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P a g e
INTRODUCTION (CONTINUED)
E
NGINEERING
I
MPROVEMENTS
Sheldon Manufacturing continually improves all of its products. As a result, engineering changes
and improvements are made from time to time. Therefore, some changes, modifications, and
improvements may not be covered in this manual. If
your unit’s operating characteristics or
appearance differs from those described in this manual, please contact your Shel Lab dealer or
customer service representative for assistance.
C
ONTACTING
A
SSISTANCE
If you are unable to resolve a technical issue with the oven, please contact Sheldon Technical
Support. Phone hours for Sheldon Technical Support are 6am
– 4:30pm Pacific Coast Time (west
coast of the United States, UTC -8).
Please have the following information ready when calling or emailing Technical Support: the model
number and the serial number. These will be found on
the unit’s data plate, which is located on
the back of the unit at the top right, next to the power supply as mandated by regulatory
requirement.
EMAIL: [email protected] PHONE: 1-800-322-4897 extension 2, or (503) 640-3000 FAX: (503)
640-1366