beautypg.com

Troubleshoot your 4k broadcast module, Err (error) link status, Symptom – RED 4K BROADCAST MODULE User Manual

Page 19: Potential resolution, Video does not display correctly, Symptoms, Potential resolutions, No timecode in via 4k broadcast module, Red 4k broadcast module operation guide

background image

COPYRIGHT © 2014 RED.COM, INC

RED 4K BROADCAST MODULE OPERATION GUIDE

955-0072, REV-D | 19

ERR (ERROR) LINK STATUS

SYMPTOM
The 4K Broadcast menu shows that the Link Status for either the Camera or Module is “Err” (error).

POTENTIAL RESOLUTION

Reboot the BRAIN.

Remove the 4K Broadcast Module and the adaptor module. Check the module connectors. If the connectors

have dust or debris, clean the connectors. If any connectors are damaged, contact your Bomb Squad

representative.

Use a different adaptor module.

VIDEO DOES NOT DISPLAY CORRECTLY

SYMPTOMS

Image does not display.

Image freezes.

Quadrants are not in sync.

POTENTIAL RESOLUTIONS

Go to Menu > Settings > Display > 4K Broadcast and select Video Reset. This resets the video connection.

Go to Menu > Settings > Project > Format > UHD and re-select the Resolution. Then select Set Format.

NO TIMECODE IN VIA 4K BROADCAST MODULE

SYMPTOMS

Camera does not receive timecode signal when a timecode generator is connected to the 4K Broadcast Module.

The TC indicator does not illuminate green.

POTENTIAL RESOLUTIONS
Ensure that each of the following has the same frame rate:

Sensor Frame Rate

Project Time Base

Timecode generator

05

TROUBLESHOOT YOUR

4K BROAdCAST MOdULE