Proheat A4 - Manual (Page 35)

PROHEAT AIR A2/A4 INSTALLATION MANUAL 5-1
PROHEAT WARRANTY 5.0
Non-standard installations, that is, those requiring a departure from published installation
instructions, should not be undertaken without first having consulted SeaStar Solutions.
Coverage for warrantable parts, at the discretion of SeaStar Solutions will be made to
the claimant in the form of repair, replacement or credit. Warranty labor payments will
be made only to Authorized Proheat Dealers in accordance with the Standard Repair
Times (SRT's) as published by SeaStar Solutions. Articles which are returned as defective,
but which are found to meet the specifications agreed upon, shall be subject to a
retesting charge.
The warranties set forth herein are the sole warranties made by SeaStar Solutions
in regard to the Proheat heater system. SeaStar Solutions makes no other warranties,
expressed or implied, of merchantability or fitness for a particular purpose.
SeaStar Solutions warrants the Proheat Heater to be free of defects in material and
workmanship under design usage and service conditions for two (2) years on parts
and labor from the date of first installation. Replacement parts are covered for the
remainder of the heater's warranty or ninety (90) days, which ever is greater. This
warranty does not apply to damage or failure of the Proheat Heater or the vehicle into
which it was installed due to improper installation, assembly, maintenance, abuse,
neglect, accident, or the use of parts not supplied by SeaStar Solutions. Accessories
supplied, but not manufactured by SeaStar Solutions, shall be covered by the
manufacturer's warranty only and not subject to this warranty.
Items covered under this warranty
1. Basic Heater including combustion chamber components, fuel system
components and air blower.
2. Electrical controls provided by Proheat including cab mounted controls.
3. Proheat supplied accessories.
Items not covered under this warranty
1. Heaters no longer within the warranty period.
2. Normal wear and maintenance parts, including filters, clamps, tune-ups,
switches, ducts and chafing of harnesses, hoses, glow plugs and ducting.
3. Installation errors or failures arising as the consequence of installation errors.
4. Any progressive damage to the vehicle arising out of failure of the Proheat heater
unit.
5. Heaters which have been modified or use of non-standard parts not approved by
SeaStar Solutions.
6. Heaters that have been abused or damaged.
7. Travel time by a Proheat Dealer.
8. Diagnosis or repairs when caused by problems not directly related to the heater
or due to empty fuel tanks or poor fuel quality.
Before the expiration of the warranty, Owner must give notice to an Authorized Proheat
Dealer of failures, if any, considered to be warrantable and deliver the defective
heater system to such dealer. Owner is responsible for the cost of all repairs made to
the equipment in which it is installed, other than the Proheat Heater system. Owner is
responsible for lodging, meals and incidental costs incurred by the Owner as a result of
a warrantable failure. Owner is responsible for "down-time" expenses, and all
business costs and losses resulting from a warrantable failure.
SEASTAR SOLUTIONS IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
If you have any questions or concerns about the Proheat warranty, contact your nearest
Authorized Proheat Dealer or SeaStar Solutions at 604-270-6899.