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Trouble-shooting guide, Error/led codes, Service procedures – Novak Brushless Speed Control: Crusher Field Guide -- Original Version (55-1833P-1 Rev.2) User Manual

Page 4: Motor hall sensor test

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trouble-shooting guide

Steering Channel Works But Motor Will Not Run

• Possible receiver damage––Check operation with a different receiver.

• Possible internal damage––Refer to ‘SERVICE PROCEDURES’ section.

• Check motor or motor connections.

• Check ESC is plugged into receiver’s throttle channel. Check signal harness wire sequence.

Receiver Glitches/Throttle Stutters During Acceleration

• Receiver or antenna too close to ESC, power wires, battery, or motor.

• Bad motor sensors, sensor harness, or connections––Check wiring, sensor harness, &

connections, perform hall sensor test (Refer to ‘MOTOR HALL SENSOR TEST’ section).

• Low voltage to receiver––Try Novak Glitch Buster (#5626) on receiver to retain power.

• PowerCaps damaged––On-board PowerCaps (or external modules) must be replaced.

• Battery pack damaged or weak––Try a different battery pack.

• Motor magnet weak or overheated––Replace rotor (Refer to motor manufacturer’s website).

• Excessive current to motor—Use a milder motor or a smaller pinion gear.

• Untidy wires or signal and power wired bundled together. Input harness and servo

wires should be bundled separately. Power wires should be as short as possible.

Motor and Steering Servo Do Not Work

• Check wires, receiver signal harness wiring & color sequence, radio system, crystals,

battery/motor connectors, & battery pack.

• Possible receiver damage––Check operation with a different receiver.

• Possible internal damage––Refer to Service Procedures.

Motor Runs Backward

• Reverse motor rotation direction––Refer to ‘CUSTOM PROGRAMMING OPTIONS’ section.

• Improper One-Touch set up––Refer to ‘ONE-TOUCH PROGRAMMING’ section.

Speed Control Runs Excessively Hot

• Gear ratio too low––Increase gear ratio/Reduce pinion (refer to ‘PROPER GEAR SELECTION’).

• Motor is damaged––Try a different motor.

Model Runs Slowly/Slow Acceleration

• Gear ratio too high––Reduce gear ratio/Increase pinion (refer to ‘PROPER GEAR SELECTION’).

• Check battery & connectors––Check battery pack & connectors. Replace if needed.

• Incorrect transmitter/ESC adjustment––Refer to ‘TRANSMITTER ADJUSTMENTS’.

• PowerCaps damaged––On-board PowerCaps (or external modules) must be replaced.

ESC Is Melted Or Burnt/ESC Runs With Switch Off

• Internal damage––Refer to Service Procedures.

No Power to the BEC

• Check power wire connections to your battery, ESC and BEC unit.

• Check BEC input harness is plugged into receiver & ESC’s red wire is removed from harness.

• Be sure that the BEC unit switch is turned ON.

error/LED codes

Red & Green status LEDs on solid––Check input signal harness connections at ESC and

receiver. Check input signal harness wiring sequence––Refer to

STEP 3.

Red status LED on solid & Green LED blinking––Check motor sensor harness connection.

Possible internal motor damage.

Blue & Green status LEDs both blinking. Misfire shut-down––return throttle to neutral

position to regain motor control––check drive train for free operation.

Blue & Red status LEDs blinking. Possible ESC thermal shut-down––Check gear ratio

& free operation of drive train for possible overloading/ESC is being severely over-

loaded––allow system to cool & return throttle to neutral position to regain motor

control.

LEDs will continue to blink until system is cooled down.

Blue & Yellow status LEDs blinking. Possible Motor thermal shut-down––Check gear

ratio & free operation of drive train for possible overloading/Motor is being severely

over-loaded––allow system to cool & return throttle to neutral position to regain

motor control.

LEDs will continue to blink until system is cooled down.

Blue & Green (Misfire Detection), Blue & Red (ESC Thermal Shut-Down), or Blue &

Yellow (Motor Thermal Shut-Down) status LEDs blinking. ESC may have shut-down &

ESC’s neutral point is too far off to sense that transmitter throttle has been returned

to neutral (Refer to ‘ONE-TOUCH’ & ‘TRANSMITTER ADJUSTMENTS’).

Red & Yellow status LEDs toggling. LiPo Cut-Off voltage reached. Recharge battery.

service procedures

Before sending your product in for service, review the Trouble-Shooting Guide. Product

may appear to have failed when other problems exist. After reviewing instructions, if you

feel that you require service, obtain the most current service options & pricing as follows:
WEB: Print out the

PRODUCT SERVICE FORM from CUSTOMER SERVICE section of the web

site. Fill out required information on form and return it with the product requiring service.
WARRANTY SERVICE: You MUST CLAIM WARRANTY on

PRODUCT SERVICE FORM & include

a valid cash register receipt with purchase date, dealer name, & phone# on it, or a previous

service invoice. If warranty provisions have been voided, there will be service charges.

• ESCs returned without a serial number will not be serviced under warranty •

TRADE-IN PROGRAM: Novak offers a trade-in program for non-warranty items toward

current and discontinued products. You can replace, exchange, or upgrade Novak products

as listed within the trade-in program. Complete a Non-Warranty Service Form to be eligible.
ADDITIONAL NOTES:

• Dealers/distributors aren’t authorized to replace products thought to be defective.

• If a hobby dealer returns your product for service, submit a completed

PRODUCT

SERVICE FORM to the dealer and make sure it is included with product.

• Novak R/C, Inc. does not make any internal electronic components (transistors,

resistors, etc.) available for sale.

motor hall sensor test

The Hall Sensor Test diagnostic feature in this ESC allows you to easily check the

sensors in the brushless motor connected to it to determine if they are operating

normally. This will help you pinpoint the cause of problems in your system, and

hopefully reduce the down time and expenses associated with sending your

product in for service when you can resolve the issue yourself.
To access this feature, simply follow these steps:
1. Follow the steps in the ‘CUSTOM PROGRAMMING OPTIONS’ section to

access the Hall Sensor Test option via the ESC’s SET button.

2. Slowly rotate the motor’s output/pinion shaft. If motor is installed in a

vehicle, slowly rotate the drive train so that the motor also rotates.

3. The status LEDs on the speed control should cycle through illuminating

the BLUE, YELLOW, and RED status LEDs.

If the BLUE, YELLOW, and RED LEDs light up one after another as the motor’s shaft

is rotated, the Hall Sensors in the motor are operating normally.
If any one of the BLUE, YELLOW, or RED status LEDs do not light while rotating

the motor’s shaft, there is a either a problem with the Sensor Harness Cable (or

its connections either at the motor end or the ESC end) or with the actual Hall Effect

Sensors in the motor’s timing section.
If your motor has a user-replaceable double-ended sensor harness, replace it with

another one to determine if this is the problem. If, after replacing the harness, all

3 of the LEDs still do not light up, it would appear that one of the motor’s sensors

has been damaged--replace the timing section of your motor, or if your motor

is not user-rebuildable, send it in the manufacturer for the appropriate service.

This speed control features Novak’s Smart-Stop Voltage Cut-Off Circuitry built-in,

and when used properly will allow you to safely use LiPo type batteries, without

letting the cells drop below their critical safety voltage during operation.
The default setting in the speed control is that the Voltage Cut-Off is turned ON

and is set to LiPo. If you are using NiMH or NiCd cells, you will need to switch

the Voltage Cut-Off feature OFF.

Note: Whenever the speed control’s One-Touch Programming is

performed, this setting will revert to the LiPo default setting.

DO NOT USE LiPo BATTERIES WITH

VOLTAGE CUT-OFF TURNED OFF

Using a Non-Novak External BEC

To use a non-Novak BEC with this ESC, follow the BEC manufacturer’s instructions.

Remove the RED wire from the plug plastic on the ESC’s receiver input signal

harness. Turn ON the ESC’s power switch, then turn ON the BEC’s power switch.

Using a Novak External BEC

Connect the Novak BEC’s main power input leads (heavier gauge silicone wires) to

ESC’s Positive & Negative battery solder tabs (RED to Positive, BLACK to Negative).
Plug the BEC’s receiver power output lead into any open channel of your receiver.
Remove the RED wire from the plug plastic on the ESC’s receiver input signal

harness--Insulate removed wire to avoid short circuits, as it is “live”.
Turn ON the ESC’s power switch, then turn ON the BEC’s power switch.
Turn the system’s power OFF in the reverse order--BEC then ESC.

voltage cut-off circuitry

external bec connection

temperature monitoring

This ESC has a built-in diagnostic temperature monitoring feature that lets you

quickly check the ESC’s operating temperature at any time.
While connected to a battery and powered ON,

simply tap the ESC’s SET button

and one of the on-board LED lights will flash 4 times to indicate the operating

temperature of the speed control.

WHITE flashing LED = normal operating temp--

under 135°F (57°C).

BLUE flashing LED = medium operating temp--

136-147°F (58-64°C).

YELLOW flashing LED = hot operating temp--

148-167°F (65-75°C).

GREEN flashing LED = hotter operating temp--

168-194°F (76-90°C).

RED flashing LED =

hottest operating temp--195-215°F (91-102°C).

You are now pushing the ESC extremely hard and should be very careful

to avoid overheating and possible thermal shut-down.

All LEDs flashing = DANGEROUS operating temp--

216-239°F (103-115°C).

Your ESC is now about to thermally shut-down.

Reduce the pinion size/check drive train to avoid ESC

overheating that could result in potential damage.