0 help and support 33, 0 help and support – MF Digital Ripstation MediaGrabber V1.0.29.0 User Manual
Page 33
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Ripstation MediaGrabber User Manual
Page 33 of 33
6.0 Help and Support
Support terms are detailed in client specific contracts, but at minimum shall include 24
hour support via our online helpdesk. In addition we offer an extended warranty
package which includes remote access to your site from our headquarters and extended
hardware warranty coverage.
Support response is guaranteed within 24 hours.
Contact details:
Ripstation
A Division of Formats Unlimited, Inc
155 Sherwood Avenue
Farmingdale, NY 11735
EU Support:
T: +44 2890 022342
US Support:
T: +1 631 249 9393
F: +1 631 249 9273
Email:
Support Helpdesk:
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