LAARS Gateway LER - Manual - Manual (Page 18)

LAARS Heating Systems Page 18
Gateway
LAARS Gateway Startup Guide Page 18 of 32
LAARS Heating Systems Company, 20 Industrial Way, Rochester, NH 03867 USA
Web: www.laars.com Toll Free: (800) 900-9276
 Step 2: Take a Log
 Press the Take Log button. While the Utility runs a few DOS prompts will flash across the monitor. Don't
click or type anything in to these DOS prompts. This step may take a few minutes depending on the
chosen Log Type and computer speed. When the Utility is finished you will be presented with a log of
events that have occurred.
 Step 3: Send Log
 Click the “Send Log” button located near the bottom of the dialog. The following dialog should appear.
 Push the ‘Locate Folder’ button to launch explorer and have it point directly at the correct folder. The file
upload.zip must be sent to [email protected].
Type in the Gateway IP address
Default IP Address is 192.168.1.24
Press here to retrieve the IP address.
Select a log type.
Press the Take Log button.
Locate where the log is saved on the PC