21 instant help – KERN & SOHN AEJ 200-4CM User Manual
Page 117
21 Instant help
Possible causes of errors:
In case of an error in the program process, briefly turn off the balance and disconnect
from power supply. The weighing process must then be restarted from the beginning.
Fault
Possible cause
The displayed weight does
not glow.
• The balance is not switched on.
• The mains supply connection has been interrupted
(mains cable not plugged in/faulty).
• Power supply interrupted.
The displayed weight is
permanently changing
• Draught/air movement
• Table/floor vibrations
• Weighing pan has contact with other objects.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
The weighing result is
obviously incorrect
• The display of the balance is not at zero
• Adjustment is no longer correct.
• The balance is on an uneven surface.
• Great fluctuations in temperature.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
Automatic adjustment
carried out frequently.
• Severe temperature variations in the room or the
instrument
No data transfer between
printer and balance.
• Communication settings are wrong.
The menu setting cannot be
changed.
• Menu item is locked for models with type approval
certificate.
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