Before calling service, If your problem is not solved, Never attempt to repair a defective tv yourself – Philips 30PF9946-37 User Manual
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Before Calling Service^
Symptoms
Items to Check and Actions to follow
“Ghost” or
double images
• This may be caused by obstruction to the antenna due to high rise buildings or hills.
Using a highly directional antenna may improve the picture.
No power
• Check that the TV's AC power cord is plugged into the mains socket.
• Unplug the television, wait for 60 seconds.
The re-insert plug into the mains socket and turn on the television again.
No picture
• Check antenna connections at the bottom of the TV to see if it properly connected
to the TV.
• Possible broadcast station trouble.Try another channel.
• Adjust the contrast and brightness settings. Try another auto picture setting.
• Check the Closed Captions control. Some TEXT modes could block the screen.
• Switch your DVI-source to a correct display mode.
No picture and
switched on
• Your TV has a protective mode in case there is too much heat build-up.
Check the clearance around the vents of the device to be certain there are no
blocking walls or cabinets which would limit the air flow.
No sound
• Increase the VOLUME.
• Check that the TV is not muted, press the ij|( button on the remote control.
• When no signal is detected, the TV automatically switches off the sound.
This is proper operation and does not indicate a malfunction.
Good sound but
poor color or
no picture
• Adjust the contrast, color, tint and brightness setting.
Try another auto picture setting.
Poor picture
• Check the DVI connection.
Snowish picture
and noise
• Check the antenna connection.
Television not
responding to
remote control
• Check whether the batteries are working. Replace if necessary.
• Clean the remote control sensor lens on the monitor.
• Operating range between TV and the remote control should not be > 240".
• You can still use the buttons on top of your TV.
Control of
accessory devices
• The infrared signals of the screen may influence the reception sensibility of
other peripherals.
Solution: replace the batteries of the remote control of other devices.
E.g. keep away a wireless headphone from within a radius of 50".
If your problem is not solved
Turn your TV off and then on again once.
Never attempt to repair a defective TV
yourself.
Check with your dealer or call a TV technician.
Telephone
number
Philips
Customer
Care Center: 800-531-0039
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