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2 troubleshooting checklist, Troubleshooting checklist -6, Fault identification – Cabletron Systems 6H203-24 User Manual

Page 44: Section 4.2

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Troubleshooting Checklist

4-6

Troubleshooting

4.2

TROUBLESHOOTING CHECKLIST

If the 6H203-24 or 6H253-13 are not working properly, refer to

Table 4-3

for a checklist of

possible problems, causes, and recommended actions to resolve the problem.

Table 4-3

Fault Identification

Symptom

Possible Causes

All LEDs off.

1. Installation error - remove the module and perform installation

in accordance with installation instructions. Check connectors
for dust or dirt and clean as necessary.

2. Power system fault - refer to

Table 4-4

.

Module stays in BOOT
state.

1. Device does not have an operable firmware image, and is

sending out BootP requests in an effort to locate a BootP server
on the network. Press the RESET button on the front panel to
attempt to use the firmware image in FLASH memory.

2. If the problem continues after pressing the RESET button, refer

to

Section B.1

for instructions on forcing a BootP image

download.

3. Contact Cabletron Systems if the problem continues.

Cannot access Local
Management.

1. Firmware image fault - refer to

Table 4-5

.

2. Management system fault - refer to

Table 4-6

.

Cannot contact device
through in-band
management.

1. Management system fault - refer to

Table 4-6

.

2. No link to device - verify all network connections between

network management station and the module are valid and
operating.

User parameters
(IP address, community
names, etc.) lost on reset
or power-up.

Device setup fault - refer to

Table 4-7

.

Device is not forwarding
traffic from any port.

Device setup fault - refer to

Table 4-7

.

This manual is related to the following products: